Here is an email conversation between my brother (David) and Mom about the product Magic Jack.
Have you heard of a magic jack and is it any good. It sounded
interesting when I watched it last night? Love, Mom
Never heard of it. What is it?
dc
I just called
Tawra and asked her too and she said she had heard of it and
a couple of customers have been raving about it. You plug it into the computer and then you plug your telephone jack into the other end and
you have complete telephone service with all the bells and whistles
(caller id, 911, free directory assistance). Your long distance calling
is free just like your e mails are.
It cost $39 a year for telephone the
first year and that includes the jack too. Then after that it is 19.95
a year. That includes things like voice mail etc. too.
They were written up in PC magazine and got rave reviews and in the 8
months they have been in business they have sold several million. They
sold 30,000 on
qvc yesterday and I don't think I have ever known them to
sell that much of any thing before. It gets rid of your whole $60 a
month telephone bill. Love, mom
DON'T USE IT!!!!
1. it uses
VOIP. This is an
un-perfected technology. A lot of times you
will hear cracks and pops in the line.
2. they will be sending you advertisements
3. you will have to pay a fee every year to renew your account
4. 911 is not guaranteed or required. They don't have to give it if
they don't want to.
5. They will monitor your calls to adjust the advertisements they send
you to fit what you want. So if you call me and talk to me about
superman then you will be getting superman related advertisements.
6. They can terminate your account with or without telling you.
7. No warranties are given for the product. So if it breaks they will
not fix it.
Here are a couple of quotes from their license agreement:
THE
magicJack DEVICE AND SOFTWARE ARE PROVIDED "AS IS", WITHOUT ANY
WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT,
MERCHANTABILITY, OR FITNESS FOR USE OR A PARTICULAR PURPOSE.
magicJack MAKES NO WARRANTY REGARDING THE OPTIONAL FREE 911 EMERGENCY
DIALING FEATURE PROVIDED. ALL CALLS MADE USING THE 911 EMERGENCY DIALING
FEATURE ARE MADE AT THE CALLER'S RISK.
magicJack MAKES NO WARRANTY AS TO THE COMPLETION, CLARITY, OR OVERALL
QUALITY OF ANY PARTICULAR CALL MADE USING THE SERVICE.
magicJack MAKES NO WARRANTY THAT ANY ERRORS IN THE SOFTWARE WILL BE
CORRECTED.
This one talks about updates to the software:
however
magicJack has no obligation to provide you with such Updates and
we do so solely at our option.
If you would take them to court you could only do it in Palm Beach
Florida.
It is a long read but all that I mentioned is there and more I just did
not have time to type it all. Read it hear
http://www.magicjack.com/tos/
I am actually shocked that
QVC would try to sell such a product. The
magicjack company does not want to stand behind its product.
DON'T BUY IT.
dc
Ok, so there it is. I don't know if this would be a great thing to use our not but I would be cautious before getting one. Anyone use this product? Do you like it?
Tawra